Garbage and Recycling

Quarter 2 Garbage Bills: Frequently Asked Questions

1. My garbage bill was not adjusted for a service hold or cart size change.

   If you changed your cart size or had a service hold on your account during the billing quarter, charges were prorated weekly. If you believe there is an error in the charges, contact us so that we can investigate the issue.  

2. I did not own my home for all or part of the billing cycle.

   As the current property owner, you are responsible for full payment of any assessments on your property. If you did not own the home for all or part of the billing quarter, contact your title specialist to inquire about balancing the bill with the previous homeowner.  

3. I received a yard waste bill but do not have yard waste service.

   Properties that had a seasonal yard waste subscription in 2024, were automatically enrolled in service for 2025. Yard waste containers with green lids were delivered to properties in March. 

   • If you did not receive a yard waste cart but would like to begin your seasonal subscription between now through November 30, contact us for a cart delivery. 

   • If you do not want a yard waste subscription, please contact us to have the charge removed. 

4. I received two invoices, one for garbage and one for yard waste.

   Yard waste collection service is not taxed in the State of Minnesota. Because of this, Yard waste invoices must be sent as a separate bill. Yard waste invoices from the city will be titled "Quarterly." However, if you have a seasonal yard waste subscription, you will only be billed $119.06 annually.  

   You may also have received a separate assessment invoice for your annual Storm Sewer Service Charge. You can view and pay all assessment invoices, Garbage, Yard Waste, and Storm Sewer, via the Assessment Payment Portal with a check, debit, or credit card at stpaul.gov/assessments. 

5. Why does my yard waste bill say it's "Quarterly?"

   Yard waste invoices are sent separately from garbage invoices. Charges for scheduled one-time yard waste pickups will be invoiced quarterly. If you have a seasonal yard waste subscription, you will only be billed once for $119.06 annually.  

6. I made a garbage payment already, why did I receive a bill?

   If you paid part or all of your balance before the garbage bills were mailed, a paper invoice will still be sent to your property. It takes about one week for an online payment to appear on the payment portal. To confirm whether the amount is still current or already paid, visit stpaul.gov/assessments. 

7. I am missing the charges for extras, such as bulky items and extra garbage bags.

   All charges for extra garbage bags, yard waste bags, or bulky items were removed from bills in Quarter 2 2025 (April 1 – June 30). A separate invoice will not be sent for those charges. Billing for these items will begin in Quarter 3, 2025 (July 1 – September 30). 

8. The name or address on my garbage bill is incorrect.

   Because garbage bills are mailed as assessments, they must be sent to the taxpayer's address that is on file with the Ramsey County property tax records.  

   If you are a property owner who wishes to place the garbage bill into a tenant’s name, this is not an option. Garbage services are billed through your property taxes as assessments. However, you are welcome to forward the bill to your tenant and they can pay. Payment options can be found at stpaul.gov/garbagerates  

   If you recently purchased the property, the name will automatically transfer in a few days. 

   If you need to update the name and/or address on the account, please contact Ramsey County Taxpayer Services.  

   • Email: askpropertytaxandrecords@ramseycounty.us 

   • Phone: 651-266-2000, EXT 2 

9. I already paid my garbage hauler.

   If you made a payment to your previous garbage hauler after April 1, you will need to reach out to them directly to request a credit. If you had autopay set up with them, you will also need to cancel it directly with the hauler or your bank.  

   When accounts were transferred to the city, current payment information was not shared. Past payments to a private hauler cannot be transferred to your current bill with the city. You will need to pay the city separately.  

10. How do I pay my garbage bill?

    Online:

    One-time payments can be made securely online using the Assessment Payment Portal with a check, debit, or credit card at stpaul.gov/assessments 

    Mail:

    Checks or money orders can be written out to CITY OF ST PAUL - ASSESSMENTS and mailed to: 

    City of Saint Paul – Assessments 

    Lockbox 446150 

    PO Box 64127 

    Saint Paul, MN 55164-0127 

    In-person:

    Temporarily unavailable due to systems being down  

    Recurring:

    • Set up recurring payments online through our new payment portal.  

    • Create a login and password and set up your account at https://deluxebillpay.com/ebpp/StPaulAsmts2/Login/Index 

    • You will need an Access Code the first time you log in. This will be provided on your paper bill.  

    • If you do not have your paper bill and need the access code, call 651-266-8858 EXT 1 or email ofs-assessments@ci.stpaul.mn.us. 

11. How do I set up autopay for my garbage bills?

    Details on setting up autopay can be found on your paper invoice.  

    • Visit the autopay website: https://deluxebillpay.com/ebpp/StPaulAsmts2/Login/Index 

    • Find the Property ID and Access Code provided 

    • Follow the prompts online to set up your account 

    If you lost your invoice or haven't received it yet, please contact the assessments office and they will walk you through the process.  

    • Call: 651-266-8858 - EXT 1 

    • Email: ofs-assessments@ci.stpaul.mn.us 

12. When are garbage bills due?

    All residential garbage bills for Quarter 2, 2025  (April 1 – June 30) were mailed on July 31 and payment is due September 1.   

13. Will I be charged a late fee if I miss the payment deadline?

    No, there are no late fees for overdue garbage and yard waste bills; However, it is still important to pay your bill by the due date. Failure to pay your bill on time will result in a legislative hearing notice mailed to your property. If a bill remains unpaid by December, the balance will be transferred to Ramsey County and added to your 2026 property taxes, with an additional 5.95% charge for the transfer process.  

14. Can I place the bill in my tenant/renter's name?

    No, garbage bills will always be sent to the taxpayer's address that is on file with the Ramsey County property tax records.  

    If you are a property owner who wishes to place the garbage bill into a tenant’s name, this is not an option. Garbage services are billed through your property taxes as assessments. However, you are welcome to forward the bill to your tenant and they can make the payments to the city on the property owner's behalf. Payment options can be found at stpaul.gov/garbagerates  

15. I am missing a credit on my bill.

    All charges for extra garbage bags, yard waste bags, or bulky items have been removed from Quarter 2, 2025 billing statements. This is reflected in the invoiced amount. If you believe you were owed an additional credit, or if there is a different error, please contact the garbage team for review.  

16. A title company is inquiring about the bill for homeowners.

    The city does not prorate bills or refund property owners for garbage, yard waste or recycling services. Payments for properties sold mid-billing quarter should be settled by the title company. Estimated bills can be viewed online so that they can be a partial payment can be made before the property switches owners at stpaul.gov/assessments. 

17. I do not have a garbage cart, and I do not want one.

    Per City Ordinance, each unit at a property (for buildings with 1-4-units) must have their own garbage cart. The City offers four service levels for garbage collection. If you'd like to reduce the size of your carts because you do not need that much capacity, you can downsize your container(s). Options can be found on our website at stpaul.gov/garbagerates.