WHAT WE DO -- WHAT IS EMERGENCY MANAGEMENT?

The mission of Emergency Management is to build, sustain and improve our community’s capability to mitigate against, prepare for, respond to and recover from threatened or actual disasters, whether natural or man-made and acts of terrorism.  We accomplish this by working with our partner agencies and organizations. 

The City’s emergency readiness planning efforts focus on all hazards: weather-related disasters, terrorism, and disease outbreaks. Emergency preparedness requires strong partnerships with other local, state and federal agencies. While these partnerships are essential to ensuring that we have the resources we need to handle such an emergency, it is important to realize that all of us play a part in being prepared and vigilant. 

Prepare yourself and family for when disaster strikes.  Have emergency kits for both your home and vehicle, emergency contact information, emergency plans such as fire escape routes or what to do for a tornado, know at least 2 ways out of your neighborhood, work location, and other frequently visited places.  Save important documents in a portable media device with redundancies.  You can also store documents, photos, video tours of your house highlighting your possessions, pictures of serial numbers, and other important items in a secure "cloud" storage service, many of which are low to no cost. 

More information can be found at www.Ready.gov

How a Disaster Gets Declared

Weather Safety and Preparedness

AlertSaintPaul

What are these Emergency Alerts?

  • AlertSaintPaul, through Everbridge, is a mass notification tool that will notify people who have chosen to receive certain emergency alert messages through text messages, phone calls, and e-mail, based on your preferences. This tool allows the City to send important and official messages on certain topics that people can opt-in to receive.

When will it be used?

  • AlertSaintPaul will alert you of threats to health and safety, as well as important informational updates based on what you select from the available options. Alerts will only be sent for situations requiring your immediate attention, action, or awareness. Notifications will include essential details such as the type of incident, the affected area, and steps you may need to take for your safety. 

What can I sign up for?

Right now, alert you can opt-in to receive are for:

  • Boil Water Advisories (English)

  • Downed Power Lines (English)

  • Snow Emergency Information (English, Hmong, Oromo, Somali, Spanish)

How will these messages appear?

You will receive emergency alerts based upon the preferences you choose. For example, you can choose text message first - then email - then cell phone call. The alert will be delivered to you in the order and priority you select.

  • On cellphones, the text message will always be delivered from 89361 or 87844

  • Phone calls will appear from 651-266-xxxx

  • Emails will be delivered from the "@everbridge.net" address.

  • You can also elect to be alerted within the Everbridge App, available for download from Apple or Android app stores.

  • Everbridge Mobile App graphic

Will I still get emergency notifications if I don't sign up?

  • You will still receive certain emergency messages as Wireless Emergency Alerts but not the opt-in messages or delivery methods.  You will also receive certain alerts, such as snow emergencies, but only to a landline or VOIP (Voice over Internet Protocol) phone using publicly available data, such as the White Pages, based on having a Saint Paul address registered to that line.  

  • Wireless Emergency Alerts (WEA)
    WEA messages go directly to your cellphone, and are used to send out urgent alert and warning messages targeting certain geographic areas. These types of messages are specifically governed by the FCC (Federal Communications Commission) and must meet certain categories. WEAs look like text messages but are designed to get your attention with a unique sound and vibration repeated twice. To be sure that your phone is able to receive a WEA if an event requires it, verify that the appropriate settings are enabled on your phone (default setting is typically enabled, but specific considerations vary by device).
  • Examples of WEA messages are Amber Alerts, Severe Weather alerts, Curfew alerts for civil disturbances or emergencies, and other similar situations where immediate action and information is needed.
  • WEA messages will be alerts to your cellphone with the familiar tone and alert.  AlertSaintPaul opt-in messages will be received as a normal text message, email, or phone call with voicemail option.  

What Happens If My Contact Information Changes?

  • To ensure you continue receiving notifications, it’s important that you update your personal contact details if they change. You can easily update this information by logging back into your account and updating your contact information or message preferences.

Will my contact information be shared with others?

  • NO.  The information that you provide will be used only by the City for safety notification purposes.  We will not give or sell your contact or location information to any vendor.

I don't live in Saint Paul, why did I receive an alert?

  • Non-WEA Alerts are sent based on the address registered to the phone number.  If you live outside the City, but have a ZIP code or address that is a Saint Paul address, you may receive the alert.  For example, if you reside in White Bear Lake, but your address is "Saint Paul, MN" you may receive these alerts based on the Yellow/White Pages data.

  • If you receive a WEA alert and live outside the alerted area, these messages are sent based on cell tower and may experience carry-over based on the location and reach of the tower.

How do I sign up?

https://member.everbridge.net/453003085612286/new 

  Outdoor Warning Sirens

Outdoor Warning Siren Graphic

Counties and cities own the sirens, and therefore decide how and when to activate them. The National Weather Service does not sound them.

Sirens are activated for: 

  • Monthly test (1st Wednesday of every month at 1 PM)
  • Tornado warnings
  • All severe thunderstorm warnings with winds in excess of 70 MPH
  • Sirens normally sound for about three minutes, and then go silent

There is no such thing as an "all-clear" siren

What to do when sirens are activated:

  • When sirens sound, they are to alert people outside of an impending severe weather event.
  • If you hear the sirens immediately stop what you are doing, go indoors and tune into your favorite radio or tv station for further details or seek shelter immediately.
  • To receive severe weather warnings indoors, Emergency Management and the National Weather Service recommend the purchase of a weather radio, which can be found on-line and can be purchased from local electronic stores. These radios can be programmed for your specific County and can sound for a variety of weather events.

References and Resources

Health Preparedness Topics

EMAP

The City of Saint Paul has completed its re-accreditation review and is compliant with all 66 Emergency Management industry standards. A list of all other jurisdictions accredited is here

Last Edited: January 13, 2025