Quarterly Garbage Bills from the City of Saint Paul are Legitimate
GARBAGE COLLECTION INVOICE: Your bill covers a quarterly cycle, meaning we calculate all your charges over three full months. When the three-month service period ends, we take the entire next month to prepare your invoice—we calculate all the totals, print the statements, and mail them out. You will receive this bill at the end of that preparation month. After you get your bill, you have one full month to complete the payment. This results in you paying for services you used several weeks ago.
- For example, the charges for January, February, and March are added up and sent at the end of April, with the payment due at the end of May.
FINAL NOTICE: If your bill is not paid by the original due date, your account becomes overdue. To remind you of the balance, a Final Notice is immediately printed and mailed to your address exactly two weeks after the due date has passed. you will have thirty days to pay the invoice before a legislative haring notice is mailed out.
- For example, the charges for January, February, and March are added up and sent at the end of April, with the payment due at the end of May. The final notice will be mailed in mid-June, with a due date of mid-July.
LEGISLATIVE HEARING NOTICE: If the payment is still not received, the unpaid assessment is escalated, and the assessment will be formally scheduled for a legislative hearing for the following month. If you pay the assessment after receiving the notice, the hearing automatically is removed from the escalated assessment list. To have your case individually reviewed, please contact Solid Waste. All garbage hearings are teleconference, and attendance is not required.
- For example, the charges for January, February, and March are added up and sent at the end of April, with the payment due at the end of May. The Final Notice will be mailed in mid-June with a due date of mid-July. The legislative hearing notice will be mailed out in late July. The legislative hearings would occur in August
LATE FEES: The City does not charge late fees for garbage assessments, and unpaid garbage assessments do not affect your credit score. However, if the unpaid bill is unpaid by mid-November, it will be transferred to Ramsey County, and a certification fee will be applied. Assessments always stay with the property, and not the person who owns the home.
ALREADY PAID: If you recently made a payment and want to verify whether it was received, please visit stpaul.gov/assessments
SAMPLE INVOICE AND FINAL NOTICE: This is an official invoice from the City of Saint Paul.
HOW TO PAY THIS ASSESSMENT:
- Online: One-time payments can be made using the Assessment Payment Portal. Please scroll to the bottom of the page to find the one-time payment button to pay with a check, debit, or credit card at stpaul.gov/assessments.
- Mail: Checks or money orders can be written out to CITY OF ST PAUL - ASSESSMENTS and mailed to:
- Office of Saint Paul - Assessments
Lockbox 446150
PO Box 64127
Saint Paul, MN 55164-0127
- Office of Saint Paul - Assessments
- In-person: Cash, check, or money order payments can be dropped off at the Assessment Office (downtown) in City Hall:
- Office of Financial Services - Assessments
15 Kellogg Blvd W - 7th Floor (Suite 700)
Monday – Thursday
8:00 am – 4:00 pm
*Note: Customer Lobby is closed on Fridays
- Office of Financial Services - Assessments
- Recurring: Set up recurring payments online through our new payment portal.
- **If you set up recurring payments after the due date, you will still need to make a one-time payment for your current bill.
- Create a login and password and set up your account at https://deluxebillpay.com/ebpp/StPaulAsmts2/Login/Index
- You will need an Access Code the first time you log in. This will be provided on your paper bill.
- If you do not have your paper bill and need the access code, call 651-266-8858 EXT 1 or email ofs-assessments@ci.stpaul.mn.us.
YARD WASTE BILLS: Residents who have opted to sign up for additional yard waste services received a separate invoice from the City of Saint Paul. Yard Waste is billed separately from garbage collection services. THIS IS A VALID BILL FROM THE CITY OF SAINT PAUL.
BILLS FROM PREVIOUS HAULER: The last bill due to the previous hauler was January 2025. If you had autopay set up with your previous hauler, you will need to re-enroll in the City's Autopay service. See below for instructions on setting up Autopay.
What a Parentheses Means on Your Garbage Bill
If you overpaid your Quarter 3 bill and end up with a credit balance, that money will be used to pay your next bill. Even though the total "AMOUNT DUE" at the top of the bill still shows the regular charges for the quarter, the amount of credit that will carry over will be listed separately at the bottom if the invoice in parentheses.
Important Note Regarding the Quarter 3 2025 Yard Waste Invoices
There is a small printing mistake on the Yard Waste invoices that were recently sent to 362 households. We apologize for any confusion this might cause.
The error is only in the price listed for a single bag—it shows an incorrect unit price. However, the Total Amount Due on your invoice and the number of bags listed are both correct.
As a Property Owner, the only necessary step is to pay the Total Due amount, as that amount is accurate. You do not need to recalculate the invoice. We have included an image for reference, which shows exactly where the incorrect price is located, in red.
Garbage Bills: Frequently Asked Questions
On April 1, 2025, the City of Saint Paul began a new garbage hauling contract for homes with 1-4-units. Garbage bills are now processed through the City of Saint Paul Assessments Office. Bills will be mailed quarterly in the month following a service period. The first garbage bill for 2025 was mailed July 31 for April-June services. Payments were due September 1.
Customer Service: All customer service needs for garbage and recycling are handled by the City. This includes missed collection reports, billing questions, cart repairs, and all other waste-related inquiries.
Web Form: stpaul.gov/garbage
Email: garbage@ci.stpaul.mn.us