City of Saint Paul Departmental ADA Transition Plans
Saint Paul's Enterprise Approach
As one of the City of Saint Paul’s greatest strengths is our commitment to fostering equity and inclusion, we have undertaken a process to update existing ADA Transition Plans and create Plans where none previously existed. In addition to comprehensive updates to both Public Works and Parks ADA Transition Plans, we are in the process of writing separate ADA Transition Plans for each of the City’s departments. In Saint Paul, we won’t just focus on a rec center or library -- we will also focus on what happens inside those places and plan to remove all barriers for people living with disabilities.
Americans with Disabilities Act (ADA)
Duties to the Public under the Americans with Disabilities Act (ADA)
The City of Saint Paul will not discriminate against qualified individuals with disabilities on the basis of disability in its services, programs, or activities.
Request for Access to Services, Programs, or Activities Under the ADA
Under the ADA, community members living with a disability, are entitled to request a reasonable accommodation to access and utilize the City’s facilities, programs, and services. Please complete the Request for Access Form and contact the office of the Title II ADA Coordinator as soon as possible, but no later than 48 hours before needed.
ADA Grievance Procedure
If you have a complaint that a facility, program, service, or activity of Saint Paul is not accessible to persons with disabilities, please fill out a grievance form to submit to the ADA Coordinator.
- Examples of issues to report include:
- Physical
- a lack of wheelchair ramps or damaged ramps within the City of Saint Paul
- Program & service issues
- Having an accommodation request to participate in a City of Saint Paul program denied
- Communication
- An American Sign Language (ASL) interpreter not being provided at a public City of Saint Paul meeting upon request
- Physical
LIMITED ENGLISH PROFICIENCY (LEP)
As the capital of Minnesota, Saint Paul is a cultural and diversity hub. The City of Saint Paul is committed to making its services, programs and activities available to everyone, regardless of language barriers. As residents, workers, and visitors who contribute to the quality of life in the City, Limited English Proficiency (LEP) individuals are entitled to meaningful access to City services.
Website Accessibility Policy
- The City's public website is the primary source of information about City government.
- The City is committed to delivering web content in a way that ensures open accessibility. We recognize that we have a diverse audience and we want to meet their diverse needs.
- As of March 1st, 2016, The City of Saint Paul’s goal is to meet WCAG 2.0, level "A" for the entire content of www.stpaul.gov.
