Emergency Services
- 911 remains fully operational. Please call 911 if you are experiencing a police or fire emergency.
- To report non-emergency issues, including public safety or infrastructure concerns, please call 651-291-1111.
City Services Status
While many city services remain available, some may be temporarily delayed or disrupted due to limited system access. We appreciate your patience and understanding as we work to bring systems fully back online.
- Online payments are currently unavailable. No late fees will be assessed during this period. Additional billing and service updates will be shared once systems are restored.
- Tree-related storm damage should be reported via email to Forestry@ci.stpaul.mn.us.
- Libraries and recreation centers remain open, though some services may be temporarily unavailable.
- For Saint Paul Regional Water Services emergencies, please call 651-775-7231. For general customer service inquiries (excluding payments), call 651-421-2194 or email waterinquiries@stpaul.gov.
Contact Us
- For general, non-emergency questions or assistance: InformationAndComplaints@ci.stpaul.mn.us (Monday–Friday, 7:30 a.m. – 4:30 p.m.).