330.00 Ramsey County Emergency Communications Center

The City of Saint Paul contracts for dispatch services with the Ramsey County Emergency Communication Center (RCECC).

The RCECC Manager of Emergency Communications is responsible for the management and efficient operation of the RCECC.

Functions:

• Answer 911, non-emergency and administrative lines for police, fire, and EMS agencies in Ramsey County that are served by the center.
• Enter calls for service for police, fire, EMS services, and dispatch personnel.
• Receive and query information requests from local, state, and national databases for the agencies served by the center.
• Process towed vehicle requests.
• Enter and delete stolen/recovery information on articles, vehicles, wanted persons, guns, etc.
• Send/receive teletypes and/or KOPS messages when requested.
•  Enter/clear information in ALERT on felony pick-ups.
• Maintain contact lists for animal control, park security, Minnesota duty officer, and other disaster management resources.
• Monitor squad status for law enforcement agencies served by the center.
• Manage resources allocated to calls for service for agencies served by the center.
• Disseminate information as appropriate and requested via radio, message, or phone.

(See General Orders 441.00 - 441.07)

Revised July 1, 2011