Help Is Available

The City of Saint Paul is coordinating closely with our emergency services and CommonBond Communities to conduct an emergency evacuation at 1247 Saint Anthony Avenue following a fire Sunday in the early morning hours. The fire was contained quickly without any injuries. However, as a result, a failure of an electricity system triggered sprinklers on three floors and caused a complete power outage.

Families have been relocated to hotels and accommodations around the Twin Cities. They will not be able to re-enter the building until is safely regains potable water, heat, electricity, elevator access, and a functioning, secure fire suppression systems and fire alarms.

For more information about housing, contact the City of Saint Paul's Emergency Housing Support line at (651) 564-8570. 

After-Action Steps

Submit a Request 

Emergency Housing Hotline: Dial 211

The Saint Paul emergency housing hotline is 211. Dialing 211 connects you to local social services that can provide referrals for emergency housing and other assistance. You may also be referred to specific programs through this service for help with homelessness.

What to expect:

  • This is the primary number for connecting with emergency housing resources in the Saint Paul area.
  • 211 services can provide information, referrals, and pre-screening for various housing assistance programs.
  • If you need shelter outside of standards hours, calling 211 is the best way to get connected to immediate help.

For Families

Families with at least one minor child in need of emergency shelter. Families with at least one minor child in need of emergency shelter should call the Shelter Entry & Diversion team during the hours above or United Way’s Helpline and Crisis Line after 9:30 p.m. at 651-291-0211 for a pre-screen.

  • Families who are currently unsheltered can also call Family Shelter Team directly during business hours at 651-266-7818
  • People experiencing domestic violence should call Day One Services at 1-866-223-1111. Day One Services may be able to help find a safe place for families while fleeing abuse.

Ramsey County Housing Services and Supports

Get Help Finding or Affording Food

  • Minnesota Food Hotline: 888-711-1151, Monday-Friday, 10 a.m. - 5 p.m.
  • Ramsey County Navigators: 651-266-8500, Monday-Friday, 8 a.m. - 4:30 p.m. 
    Interpreters are available. Get help navigating Ramsey County services including financial assistance services, social services, employment assistance and property tax.

Find Food Near You

Food Resource Guides

SNAP

Formerly known as food stamps, SNAP helps pay for food. Many people with lower incomes are eligible.

Resources for Families

Last Edited: October 27, 2025