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Office of Technology & Communications
OTC Service Desk

25 W 4th Street
600 City Hall Annex
Saint Paul, MN  55102

Ph: (651) 266-6767
Fx: (651) 266-6755


OTC and City Departments work as trusted partners in innovation to ensure the City continues to adapt its technology and communications delivery to the changing needs of Saint Paul.

To actively work with our partners in meeting their goals effectively and efficiently by:
  • Providing guidance, expertise, and a framework for success
  • Creating value driven processes
  • Maintaining a stable technology environment

Areas of Operation:

  • Geographic Information Systems (GIS)
  • Information Services (IS)
  • Marketing
  • Media Services
    • Cable Communications
    • Web Services

What We Do

We provide the resources and coordination necessary to:

  • Work in partnership with department and office management to identify and implement cost effective technology solutions to support business needs and objectives.
  • Plan, develop, and maintain a citywide infrastructure that is accessible, secure, effective and reliable. Create and maintain a desktop environment that supports employees in the performance of their daily operations.
  • Coordinate GIS use and expansion as a tool to provide improved information and services.
  • Plan, coordinate, and manage the city web sites - external and internal.
  • Research and monitor technology trends and identify applicability to the City for meeting strategic goals.
  • Administer the cable franchise and serve as the City's liaison in resolving customer service issues as appropriate.
  • Lead the City in the planning and development of video communications.
  • Produce "award winning" video programs and City and County meeting coverage for both Channel 18 and the City's website.

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