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Who We Are

Saint Paul Regional Water Services (SPRWS) is the public drinking water utility for the city of Saint Paul and surrounding suburbs. We've been a public water utility since 1882, and our origin traces to a private company formed in 1869.

SPRWS serves approximately 450,000 customers. In order to meet this demand for reliable, high-quality drinking water, we treat and pump an average of 40 million gallons of water per day - enough to cover an entire football field in 93 feet of water.

No taxes are used to support the utility. The utility is self-supporting with revenue obtained through the sale of water and payment for services.

Billing and Payment

Pay a bill online    Moving and water service transfers    Call customer service    Email customer service 

We accept a wide variety of payment methods and have options available for automatic payments. For more information, visit our billing and payment page. If you have questions or need assistance regarding billing or payments contact SPRWS customer service using the buttons above or one of the methods below:

By phone:  
651-266-6350  
7:30 am - 4:30 pm, Monday - Friday

In person:  
1900 Rice Street  
Saint Paul, MN 55113  
8:00 am - 4:30 pm, Monday - Friday

Lead Free SPRWS

Lead Free SPRWS is a 10-year plan to eliminate all lead water service lines across our service area at no cost to property owners.

Visit our Lead Free SPRWS page for more information.

How to Check Your Service Line Material

Curious if your property has a lead water service line? Use our interactive service material map to search by address.

Eligible property owners can submit an intent form or provide contact details to stay informed about future replacement opportunities. Additionally, the state of Minnesota's service material map offers a view of service materials statewide.

News

A worker guides horizontal drilling equipment underground to allow for a new copper line to be pulled through from the street to the house during a lead replacement.

Lead Service Line Replacements Hit 4,500 to Date; 2,200 More Planned

Since 2022, we have replaced approximately 4,500 lead service lines. In 2026, we plan to replace about 2,200 more as part of our Lead Free SPRWS program.

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Drinking glass filled with cloudy water

Why Your Water Looks White in Winter; And Why It’s Totally Safe

Good news: that cloudy appearance is just tiny air bubbles, not a water quality problem. In fact, it’s a normal seasonal effect that happens more often when the temperatures drop.

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Render of aerial view of SPRWS campus and new treatment plant

A New Era Begins with the Turning on of the New Plant

On Sept. 25, 2025, SPRWS brought its new water treatment plant online, now serving 450,000 customers in Saint Paul and 14 surrounding communities.

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Six construction workers installing a 36" ductile iron pipe

Construction Projects

We operate and maintain a complex system of water supply, treatment, and distribution infrastructure. To guarantee the performance and longevity of this system, SPRWS makes significant investments in infrastructure replacement and installation projects. Our employees work 24 hours a day, 365 days a year to ensure this system continues to produce and supply high-quality water.

For more information about some of these ongoing and upcoming projects, refer to the links below:

Water Main Construction Projects

These projects are vital for maintaining the water distribution system that delivers water from our treatment plant to homes and businesses. We replace and install several miles of water main each year. Water main construction projects often involve temporarily closing streets, and may require placing affected customers on temporary water mains.

Water Treatment Plant Improvements

While current water quality remains exceptional, SPRWS is proactively looking towards the future and planning to make significant improvements to the McCarrons water treatment plant. Most of the changes to the facility will be targeted at improving reliability and flexibility and will enable the utility to continue to meet the needs of customers in the future. Overall, SPRWS expects to replace roughly two-thirds of the existing treatment process with more modern technology.

Stay Connected with SPRWS

Stay informed and connected—follow us for real-time updates, service alerts, and water-saving tips. Join the conversation and see how we're working to keep your water flowing.

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