Administrative Manager

 

Code: 314B BU: 09 (Salary Info) Grade: 024 Effective Date: 11/25/2006

Description of Work
General Duty Statement

Performs responsible professional and administrative work managing programs, special projects, finances, and units or divisions of a department. Manages core services, develops and implements departmental plans, manages financial functions and grant administration, and coordinates human resource and community liaison work. Performs related work as requested.

Supervision Received

Works under the general supervision of a department head.

Supervision Exercised

Exercises general and/or technical supervision through lower-level supervisors, professional, technical, and administrative support employees.

Competencies

• Demonstrates a full understanding of the modern principles and theories of public and/or business administration including, strategic planning, budget analysis, and project management. Demonstrates an ability to use that understanding in identifying and resolving complex issues and challenges associated with the work.
• Demonstrates a full understanding of the organizational structure and general functions of state and local government. Demonstrates an ability to use that understanding in identifying and resolving complex issues and challenges associated with the work.
• Demonstrates the ability to identify sources of funding for programs and projects; and demonstrates the ability to make appropriate application for and successfully obtain such funding.
• Demonstrates the ability to manage assigned units, programs and projects that may have changing priorities and Citywide impact. Demonstrates the ability to negotiate and meet deadlines, to prioritize immediate and long range issues; and demonstrates the ability to plan and take effective and appropriate action.
• Demonstrates the ability to coordinate the development and implementation of a multimillion dollar budget and demonstrates the ability to monitor the use of associated funds.
• Demonstrates the ability to identify risks and liabilities associated with budgets, programs and projects and to identify solutions for management personnel or appropriate legal counsel.
• Demonstrates the ability to effectively assist City officials, department or office directors, division managers, line staff, customers, and community stakeholders in planning, problem solving, and analysis.
• Demonstrates effective leadership by providing appropriate work direction to subordinate employees, by promoting the mission and vision of the unit and the City, and by reinforcing desired work behaviors and by encouraging the creation of a positive work environment for assigned staff. Demonstrates the ability to facilitate the group problem solving process, recognizing positive results, managing conflict, and negotiating satisfactory outcomes.
• Demonstrates the ability to listen, speak, and write, in an effective manner, with a diverse group of individuals, including elected officials, department and office directors, representatives of other jurisdictions and private organizations, managers, subordinate employees, and the general public.
• Demonstrates the ability to transfer one’s knowledge to others and positively influence others. Demonstrates the ability to provide for and encourage the creation of a positive work environment for assigned staff and coworkers.
• Demonstrates the ability to gather, analyze, and organize information, conduct comparative analyses, make recommendations supported by identified facts, and present clear recommendations to management.
• Demonstrates skill in operating a computer keyboard, mouse, peripheral devices and related software; keeps current on advances in job-related software.
• Demonstrates the ability to conduct and direct others in conducting customer service needs analysis. Demonstrates the ability to identify the service needs of a diverse group of internal and external customers. Demonstrates the ability to develop customer service standards that effectively respond to those needs.

Requirements

Bachelor's degree in public administration, business administration, or a related field and six years of professional level administrative experience that would include experience in program or project development and management, strategic planning, budget development and administration, and supervision of an assigned staff.