Show All Answers
HREEO accepts Affirmative Action Plans approved by the State of Minnesota or the City of Minneapolis.
The AAP will expire in accordance with the provisions of the certifying authority. Companies must provide documentation from the certifying authority verifying the status of the company’s Affirmative Action Plan.
Southern Minnesota Regional Legal Services (SMRLS) provides a full range of high quality legal services to low income persons and eligible client groups in civil matters. Southern Minnesota Regional Legal Services St. Paul Telephone Intake : 651-222-4731 SMRLS Link
See Firefighter Preplacement Vision and Hearing Standards. More...
1. Safety - Workers try to keep all tree branches extending over the street at least 14- to 16-feet above the ground. This decreases the danger of car accidents because of reduced visibility due to overhanging branches, making sure drivers can see oncoming cars, pedestrians, and traffic signs clearly. We also want to prevent damage to trees caused by trucks clipping branches as they pass under them, keep the sidewalks clear for pedestrian traffic and keep the trees clear of power, telephone and other utility lines.
2. Trimming cycle - With over 124,000 trees to take care of, it can be a long time before a Forestry crew can return to trim a tree again. With limited staff and funding, the time between tree trimmings may be up to 13 years. That means trimmers have to cut enough to keep branches at a safe height, not just for now, but for the next 13 years.
3. Tree's health and shape - Since Forestry may not be able to return for up to 13 years to trim the tree again, it is necessary to plan for the future of the trees health and shape by removing undesirable branches now to preserve the longtime beauty of the tree.
Additionally, we will be accepting requests from residents whose homes fall outside the current year's planting area. You may make a request via phone or email. Forestry staff will survey your boulevard to determine if it is suitable for a new tree. Keep in mind, that even if you have had a boulevard tree in the past, your request is not a guarantee for a new tree. Street reconstruction, street lights, yard trees that have grown and utility conflicts may prevent proper spacing or room for a new boulevard tree to grow.
Requests will not be taken for a specific type of tree. In order to reduce maintenance and trimming costs for trees, as well as to provide continuity of appearance on each street, individual blocks are planted with the same type of trees. Tree planting will usually occur in the spring, between April 1 and June 15, but may occur in the fall, between September 15 and November 15 at the City's option. Trees are planted by a contractor and are guaranteed for one year.
Up to 200 qualifying requests will be accepted.
Contact Chris Boche at (651) 632-5129 for more information. Planting Schedule Map
If a tree-related emergency occurs after normal business hours, call the Department of Public Works Street Maintenance Section at (651) 292-6600. To report vandalism or vehicular accidents involving damage to trees, please call the Saint Paul Police at (651) 291-1111.
Prior to the opening of the Pig's Eye Wood Recycling Center, damaged and diseased trees were disposed of in metropolitan landfills. This method was costly. It was also an inefficient use of landfill space since wood waste is compacts less than other solid wastes.
In 1976, in an effort to more efficiently and economically dispose of its wood waste, the City of Saint Paul developed what is now known as the Pig's Eye Wood Recycling Center.
Potential Uses for Recycled Wood Products:
If no one answers at a particular residence, a census worker will visit the residence up to three times and attempt to reach the resident(s) by phone three times.
The census worker will leave a double-sided (English and Spanish) NOTICE of VISIT in the doorway that includes a phone number for the resident to call to schedule an appointment.
If no one answers at a particular residence, a census worker will visit the residence up to three times, each time leaving a door hanger featuring a phone number for residents to call and arrange another visit.
The census worker will ONLY ask the questions that appear on the census form and will provide appropriate work identification.
Your privacy and confidentiality is our priority. The census worker who collects your information is sworn for life to protect your data under Federal Law Title 13. Those who violate the oath face criminal penalties: Under federal law, the penalty for unlawful disclosure is a fine of up to $250,000 or imprisonment for up to 5 years, or both.
All census workers will carry official federal government badges marked with their name. You also may ask them for a picture ID from another source to confirm their identity. In addition, some census workers might carry a 'U. S. Census Workers' bag.
If are still uncertain about the census worker's identity, please call the Regional Census Center for Minnesota at 816-994-2000 to confirm their identity.
However, rather than rely on criminal charges, the Census Bureau is very successful in getting participation by explaining the importance of the questions they ask and how the information benefits communities.
Your privacy and confidentiality is our priority. The census worker who collects your information is sworn for life to protect your data under Federal Law Title 13.
Those who violate the oath face criminal penalties. Under federal law, the penalty for unlawful disclosure is a fine of up to $250,000 or imprisonment for up to 5 years, or both.
TDD: 1-866-783-2010English: 1-866-872-6868Chinese: 1-866-935-2010Korean: 1-866-955-2010Russian: 1-866-965-2010Spanish: 1-866-928-2010Vietnamese: 1-866-945-2010
Saint Paul City Clerk 310 City Hall15 West Kellogg Boulevard, Saint Paul, MN 55102
Attorneys in the Office represent the City’s elected officials and staff, City departments, and the City’s independent boards and commissions.
These documents must be served on:
Appeal forms are located online at this link http://www.stpaul.gov/DocumentCenter/Home/View/16949 or by calling (651) 266-8585. Appeal Form
Claim forms are located online at http://www.stpaul.gov/index.aspx?nid=186 or by calling (651) 266-8688. Claim Form
The City Council will not be meeting on May 29, 2013; July 3, 2013; July 31, 2013; October 30, 2013; November 27, 2013; and December 25, 2013.
For more information, visit Section 3.
The forums are an initiative of HREEO's Minority Business Development and Retention (MBDR) unit. For more information, visit MBDR.
For the more information, view Disparity Study.
Visit the area, your evaluation should be the most important factor.
Parks and Recreation will do everything we can to protect our tree canopy. Saint Paul has been preparing for this for some time. For over 5 years, we have been increasing the diversity of the tree species in Saint Paul and have not replaced or replanted Ash trees.
Care for the trees you have: proper watering and mulching will help to ensure the vitality of our urban forest.
If you are interested in helping Saint Paul replant trees and maintain the city's urban landscape, you may make a tree donation.
When a major change occurs, most people will have little of no immunity to the new virus. Unlike the regular flu, one of these new "pandemic" viruses can show up at any time of the year, and we probably won't have a vaccine for it - at least not right away. Antiviral drugs may or may not work, and they may be in short supply. The resulting wave of illness can spread rapidly across the globe, making millions of people ill. To learn more about pandemic flu visit MN Dept. of Health
If your account is with ING, contact ING directly at (612) 492-0209 to request a form.
Qualifications Rating: This exam typically involves an evaluation of your training and experience as it relates to the duties of the position. It is usually an assessment of an examination (Supplemental Questionnaire) and your application. Training and Experience Exam: This exam is typically an essay test that asks questions about your education, training and experience as it relates to the duties of the position. It is usually more detailed and comprehensive than the qualifications rating. The exam may be the supplemental questionnaire attached to the job posting, or may be administered as a sit-down exam.
Interview: An oral interview typically involves a panel of interviewers who ask structured questions about past experiences in handling specific situations. The questions are usually designed to measure broad categories of competencies, such as your ability to solve problems or to assess your communication skills. The interview may be an examination subject, and/or can be a hiring interview conducted by the department hiring authority.
Practical Exam: This exam typically requires you to perform functions similar to those routinely performed in the job. It is usually used for physically demanding or task-specific jobs.
Written Exam: These exams measure job-related knowledge. They are usually based on announced references or knowledge areas. Typical written exams are multiple-choice or fill-in-the-blank and are usually used for job which require very specific knowledge.
Specifically, OFS provides the following services: - financial planning and/or financial analysis for City departments, the Mayor, the Council, the general public, and other units of government- Accounting and audit services- Creation, analysis, and maintenance of City operating, debt service, and capital budgets- Payroll services including administering payroll, managing fringe benefits, and conducting tax reporting- Managing cash, debt and investments- Real estate and assessment services
Their main information line is (651)296-2551.
Email State Auditors
Call (651) 228-6253 to obtain a medical report.
To obtain an inspection report, call DSI at (651) 266-8989.
- Race - Color - Religion - Creed - Age - Disability - Marital Status - Familial Status - Sex - Sexual or Affectional Orientation - National Origin - Ancestry - Status with regard to Public Assistance
For more information, visit Your Civil Rights.
The DemandStar system allows users to download contracting documents and to submit quotes and bids electronically in a secured environment, eliminating the need to deliver personally to our offices.
The DemandStar system replaces our former Bid Information System (BIS).
For more information, view Online Bidding.
For the more information, view Disparity Study.
For more information please click on ADA Equal Access.
The forums are an initiative of HREEO's Minority Business Development and Retention (MBDR) unit. For more information, visit MBDR.
HREEO's Human Rights Division can assist you in filing a complaint, but we cannot investigate the complaint. For more information, visit the Police Civilian Review Commission.
- Having a principle place of business in the marketplace (15 MN and 2 WI counties)
- Certification is with the CERT Program and valid for the member jurisdictions
- Not an affiliate or subsidiary of a large business - A business having gross revenues that do not exceed the Minnesota Department of Administration’s revenue standard for its category. View Small Business Size Standards.
- At least fifty-one percent (51%) owned by women or minorities
- Having management and daily business operations controlled by one or more women or minorities who own it
- Certification is with the CERT Program and valid for the member jurisdictions
Contact the CERT Program staff for more information at (651) 266-8900 or via email at firstname.lastname@example.org.
Approximately one to two months prior to their expiration date, businesses are asked to submit a re-certification application with updated financial statements.
The CERT Program is the official certifying entity for the City of Saint Paul, City of Minneapolis, Hennepin County and Ramsey County.
The City also sets VOP goals on Neighborhood STAR and Cultural STAR projects.
Certification is valid with the City of Saint Paul, Hennepin County, and Ramsey County. All of these CERT Program Member jurisdictions set goals on various types of projects.
For the Vendor Outreach Program, you can contact the VOP Coordinator, by calling (651)266-8904.
For more information visit Labor Relations
Whichever method of contact you choose, we will determine whether or not your case falls within our jurisdiction, which is based on where and when the alleged act of discrimination took place.
If the act of discrimination or the most recent one took place within a one year period and within the City of St. Paul, we will set up an appointment with you to conduct an interview, at which point we will ask you to fill out a formal charge of discrimination.
This process is simple, but the interview can take some time, depending on the complexity of your case.
If the alleged act of discrimination occurred within Saint Paul, you may file with the City of Saint Paul or the State of Minnesota, but not with both.
If the alleged discrimination occurred in an employment setting, you may also choose to file with the Equal Economic Opportunity Commission (EEOC). Please note that the EEOC has a worksharing agreement with Saint Paul, Minneapolis and the State of Minnesota. This means that if the employer meets certain criteria, your complaint will be cross-filed with the EEOC and the corresponding local office.
Our Human Rights Office cannot investigate allegations of discrimination that are more than one year old.
Throughout the process our Human Rights Office will remain a neutral fact finder.
You may obtain an attorney to represent you throughout the complaint process at your own expense.
The Police-Civilian Internal Affairs Review Commission can be reached at (651)266-5583.
Our Human Rights Office can assist you in filing a complaint, but we cannot investigate the complaint.
The act of discrimination must have taken place within the City of St. Paul. The charge must be filed within one year of the act of discrimination.
1) Position Statement: This is your response to the allegations listed in the charge. This information is shared with the charging party
2) Initial Information Request: Submitted under a separate cover letter. This information will only be viewed by the our investigators. However, information submitted under this portion of your response can be shared with the Charging Party if it is not submitted separately, or if you refer to or cite to such documents in your position statement.
If you do not have an attorney and have questions on how to respond, you may contact our office for assistance by telephone or e-mail.
You also have the option to hire an attorney to represent you in this process.
If you are an employer that has received a formal charge of discrimination you should contact your Human Resources staff or attorney, if you already have one, to assist you in responding to the charge. Please keep in mind that we are a neutral, fact-finding agency and do not represent either party in the investigation.
If there is enough evidence for a Probable Cause Determination, the parties may agree to negotiate a settlement in a conciliation meeting. If the settlement is unsuccessful, you can file a private suit. You can also file a private suit if there is a No Probable Cause determination.
The purpose of this process is to create an opportunity for those who truly believe they have been discriminated against to have a fair chance to present evidence. If the evidence shows that it is more likely than not that discrimination occurred, this process can lead to a fair outcome. We can never guarantee that we will decide in your favor, but the process will be fair.
You should not file a complaint to harass, intimidate, or seek revenge on another person or company.
The DBA requires that “each contract over $2,000 to which the United States or the District of Columbia is a party for the construction, alteration, and/or repair (including painting or decorating) of public buildings or public works shall contain a clause setting forth the minimum wages to be paid to various classes of laborers and mechanics employed under the contract.”
Basic Hourly Rates are the actual take home amount while the hourly benefits are the intangible part of pay for items such as vacations, dental, health plans and retirement funds.
The wage decision specifies the basic hourly wage rates and fringe benefits determined to be prevailing for the described work classifications of laborers and mechanics employed on construction projects of a similar character and in specific localities.
City of Saint Paul Compliance Officers will also make on-site visits to various construction sites and conduct interviews directly with employees working on-site.
The Compliance Officer will obtain the applicable prevailing wage rate.
NOTE: the current prevailing wages may differ from the actual wages that are “locked in” once the project is awarded.
Contractors will also submit site logs and allow Compliance Officers access to employees when conducting on-site employee interviews.
Participating contractors must post the U.S. Secretary of Labor’s Wage Poster and Wage Decision.
The poster must be displayed in a conspicuous place at the job site.
Apprentices must be covered hour-for-hour by a supervising journey worker (e.g. if you have 3 apprentices on site, you need 3 journey workers on site. If one journey worker leaves the site, you have to pay one apprentice journey worker wages).
The maximum number of apprentices on the project cannot exceed the ratio of apprentice to journey workers allowed in the approved apprenticeship program.
Before Apprentices can work on a site, the contractor must submit the Apprenticeship Agreement and current level of advancement, as well as a copy of the approved program wage rates and ratios.
A habitual non-compliant employer is also subject to debarment from future contracting opportunities for up to 3 years.
In extreme circumstances, the non-compliant contractor can face civil and criminal charges.
These individuals may be entitled to language assistance with respect to a particular type of service, benefit, or encounter.
On August 11, 2000, President Clinton signed Executive Order 13166 entitled "Improving Access to Services for Persons with Limited English Proficiency."
Executive Order 13166 requires federal agencies to examine the services they provide, identify any need for services to those with limited English proficiency (LEP), and develop and implement a system to provide those services so LEP persons can have meaningful access to them. It is expected that agency plans will provide for such meaningful access consistent with, and without unduly burdening, the fundamental mission of the agency.
Executive Order 13166 also requires that the federal agencies work to ensure that recipients of federal funds provide meaningful access to their LEP customers.
Vital documents include, but are not limited to:• Consent and complaint forms.• Intake forms with the potential for important consequences.• Written notices of eligibility criteria, rights, denial, loss, or decreases in benefits orservices, actions affecting parental custody or child support, and other hearings.• Notices advising LEP individuals of free language assistance.• Written tests that do not assess English language competency, but testcompetency for a particular license, job, or skill for which knowing English is notrequired.• Applications to participate in a recipient's program or activity• Applications to receive benefits or services.• Business cards or short descriptions of department or service.
Non-vital written materials could include:• Third party documents, forms, or pamphlets distributed by a recipient as a publicservice.• For a non-governmental recipient, government documents and forms.• Large documents such as enrollment handbooks (although vital informationcontained in large documents may need to be translated).• General information about the program intended for informational purposes only.
Federal funds include grants, training, use of equipment, donations of surplus property, and other assistance.
A list of the types of recipients and the agencies funding them can be found at Executive Order 12250.
1) The number or proportion of LEP persons eligible to be served or likely to be encountered by the program or grantee;
2) The frequency with which LEP individuals come in contact with the program;
3) The nature and importance of the program, activity, or service provided by the program to people's lives; and
4) The resources available to the grantee/recipient or agency, and costs. As indicated above, the intent of this guidance is to find a balance that ensures meaningful access by LEP persons to critical services while not imposing undue burdens on small business, or small nonprofits.
Example: DOJ provides assistance to a state corrections department to improve a particular prison facility. All of the operations of the entire state department of corrections and not just the particular prison are covered.
The Coordination and Review Section (COR) of the Civil Rights Division of DOJ has taken the lead in coordinating and implementing Executive Order 13166.
One of the primary ways that bilingual staff can be used as part of a broader effort to ensure meaningful access is to have them conduct business with the agencies’ LEP clients directly in the clients’ primary language. For instance, 911 call centers and a variety of hotlines frequently employ bilingual operators who can communicate directly with LEP callers in a particular language.
Social service workers, police, corrections, and probation officers, and others frequently are also called upon to communicate directly with the public in languages other than English. This is sometimes called “monolingual communication in a language other than English.” It does not involve interpretation or the translation between languages. However, it does require fluency in the non-English language, including fluency in agency terminology. Such fluency should be assessed prior to relying on the bilingual employee for the provision of services.
Many individuals have some proficiency in more than one language, but are not completely bilingual. They may be able to greet a limited English proficient individual in his or her language, but not conduct agency business, for instance, in that language. The distinction is critical in order to ensure meaningful communication and appropriate allocation of resources. As valuable as bilingualism and ability to conduct monolingual communication in a language other than English can be, interpretation and translation require additional specific skills in addition to being fully fluent in two or more languages.
For more information, please contact the Service Desk at 651-266-6150. Addressing
Esos individuos pueden tener el derecho para asistencia lingüística con respecto a un cierto tipo de servicio, beneficio, o encuentro.
El 11 de Agosto del 2000, el Presidente Clinton firmó la Orden Ejecutiva No. 13166 títulada, “Mejorando Acceso a Servicios para Personas con Conocimiento Limitado del Inglés.”
La Orden Ejecutiva No. 13166 requiere que las agencias federales examinen los servicios que proporcionan, identifiquen cualquier necesidad de los servicios a las personas con conocimiento limitado del inglés (LEP), y desarrollen e implementen un sistema para proporcionar acceso a estos servicios para que personas LEP puedan tener acceso significativo a ellos. Se esperan que los proyectos de la agencia proporcionen por tal acceso significativo consistente con, y sin cargar excesivamente, la misión fundamental de la agencia.
La Orden Ejecutiva No. 13166 también requiere que las agencias federales hagan un esfuerzo para asegurar que los recipientes de fondos federales proporcionen acceso significativo a sus clientes LEP.
Documentos esenciales incluyen pero no se limitan a:
• Formas de autorización y hojas de reclamaciones.• Formas de ingreso con potencial de consecuencias importantes.• Notificaciones escritas de los criterios de elegibilidad, los derechos, perdida, negación, o decrementos en beneficios o servicios, acciones que afectan la patria potestad o la manutención de los hijos, y otras audiencias.• Notificaciones informando los individuos LEP de asistencia lingüística gratuita.• Exámenes escritas que no evalúen la competencia del idioma Inglés, pero examinen la competencia para obtener una cierta licencia, trabajo, o habilidad por la cual no se requiere conocimiento de Inglés.• Las solicitudes para participar en una actividad o programa del recipiente.• Las solicitudes para recibir beneficios o servicios.• Tarjetas comerciales o descripciones breves de un departamento o servicio
Materiales escritas no-esenciales podrían incluir:
• Documentos, formas, o panfletos y folletos de terceros distribuidos por un recipiente como servicio público.• Para los recipientes no-gubernamentales – los documentos y formas gubernamentales.• Documentos grandes como los manuales de inscripción (aunque puede ser necesaria traducir información esencial dentro de estos documentos grandes).• Información general sobre el programa concebido solo por fines informativos.
Los fondos federales incluyen subvenciones, capacitación, el uso de equipos, donaciones de bienes sobrantes y otra asistencia.
Se puede encontrar una lista de las clases de recipientes y las agencias que las financian en la Orden Ejecutiva No. 12250.
1) El número o proporción de personas LEP elegibles para ser atendidas o la personas a quienes es probable que se encuentren con el programa o el concesionario;
2) La frecuencia con que los individuos LEP entran en contacto con el programa;
3) El carácter y la importancia que tiene el programa, actividad o servicio proporcionado por el programa a la vida de las personas, y
4) Los recursos disponibles para el beneficiario / receptor o agencia, y los costos.
Como se indicó anteriormente, la intención de esta guía es establecer un equilibrio que garantice un acceso significativo a las personas LEP para servicios esenciales sin imponerse cargas indebidas a las pequeñas empresas, o pequeñas organizaciones sin fines de lucro.
La Sección de Coordinación y Revisión (COR) de la División de Derechos Civiles del Departamento de Justicia ha tomado el liderazgo en la coordinación y la aplicación de la Orden Ejecutiva No. 13166.
Una de las maneras principales en que el personal bilingüe puede ser utilizado como parte de un esfuerzo más amplio para asegurar un acceso significativo, es mandar que el personal realice los negocios de la agencia directamente en el idioma principal del cliente LEP. Por ejemplo, centros de llamadas 911 y una variedad de líneas de acceso directo emplean con frecuencia los operadores bilingües capaces de comunicarse directamente con personas LEP que llaman en un cierto idioma.
Trabajadores de servicios sociales, policía, correcciones, oficiales de libertad condicional, y otros también son dirigidos con frecuencia a comunicarse directamente con el público en idiomas aparte de inglés. A veces se denomina "comunicación monolingüe en un idioma aparte de Inglés." No consiste en interpretar o traducir entre los idiomas. Sin embargo, se requiere fluidez en el otro idioma, incluso el dominio de la terminología de la agencia. Dicha fluidez debería ser evaluada antes de confiar en el empleado bilingüe para proveer servicios.
Muchas personas tienen alguna competencia en más de un idioma, pero no son completamente bilingües. Ellos pueden ser capaces de saludar a un individuo LEP en su lengua, pero no pueden llevar a cabo asuntos de la agencia, por ejemplo, en ese idioma. La distinción es fundamental para garantizar una comunicación significativa y una asignación adecuada de recursos. Por tan valioso que sea el bilingüismo y la capacidad de realizar comunicaciones monolingües en un idioma aparte de inglés, la interpretación y traducción requieren habilidades adicionales y específicas, además de ser completamente fluido en dos o más idiomas.
Size, cost, and duration of the job; Impact of delays; Amount of construction projects in the area competing for skilled workers;The number of local collective bargaining agreements that will expire during the project; Number of crafts in the geographic area; Whether a majority of successful bidders on prior projects were union employers;Whether using a PLA will affect the City's Vendor Outreach Program goals.
b) At least 30 percent of its full time employees include persons that are currently Section 3 residents, or within three years of the date of first employment with the business concern were Section 3 residents; or
c) Provides evidence, as required, of a commitment to subcontract in excess of 25 percent of the dollar award of all subcontracts to be awarded to business concerns that meet the qualifications in the above two paragraphs.
The Parks Forestry staff will review the site and remove any tree damage that is blocking the public passage way. The City is not responsible for removing tree debris beyond the public passage way into privately owned land. The exception to this is when the tree is determined to be a public tree.
The City will still remove all public tree debris, but residents now need to remove private tree debris. Residents can call the Forestry Hotline at (651) 632-5129 for questions regarding the removal of the debris, or they can visit the Ramsey County website for information regarding composting sites in Saint Paul accepting brush at no charge.
All Residents are asked to clean-up private tree debris as soon as possible after a storm, as lingering debris can pose a safety concern. Ramsey County offers composting sites where residents can bring brush and debris at no charge. Ramsey County
City ordinance requires vacant buildings be registered with the City. After you call, the inspector who responds will determine whether this building should be registered as a vacant building or not.
The City monitors vacant buildings to see if they are secured, if they are being rehabilitated, or to determined whether they should be torn down. If a building is not secured, the inspector can order the owner to secure it and, if necessary, the City can board-up and secure the building.
The CERT Program is the official certifying entity for the City of Saint Paul, Hennepin County and Ramsey County.
- Application forms for certification and re-certification
- Additional details on eligibility
- Directories of certified businesses
- Links to current contracting opportunities
- Information on educational or networking events
- Links to other business programs and member organizations.
View CERT Program.
Certification is valid with the City of Saint Paul, Hennepin County, and Ramsey County. All of these CERT Program Member jurisdictions set goals on various types of projects. (Minneapolis set goals only for WBEs and MBEs)
For the Vendor Outreach Program, you can contact the VOP Coordinator, Tisidra Jones, (651) 266-8904 or email@example.com
Responding promptly and clearly to requests for information will keep your application moving through the review process.
More complex applications will require additional time for through review.
If you see graffiti in progress call 911 and report it.
If you wish to file a police report call 651-291-1111
For graffiti clean up information call Citizen Services at 651-266-8989 Click here for more information....
Snow removal begins on the evening a snow emergency is declared at 9 pm and continues the following day until 5 p.m.
All streets are either Night Plow Routes or Day Plow Routes
Night Plow Routes have a red and white plow route signs
Day Plow Routes do not have plow route signs
For 24-hour Snow Emergency information, call (651) 266-7569 or (651) 292-6600. Click here for more information...
It will be open again from 9 a.m. to 5 p.m. on Saturday and Sunday, on October 12-13, 2013.
Every year, the summer open house is held in conjunction with Highland Fest, usually the third weekend in July.
The second open house is timed to offer a view of the fall colors, traditionally the second weekend in October. The Highland Tower is located at the intersection of Ford Parkway and Snelling Avenue in Saint Paul. Tower Open House Video
If you can hear the toilet running or need to jiggle the handle to get it to stop running after you flush, you have a toilet leak.
Sometimes you cannot hear the leak, however. To determine if you have a leak, place a dye tablet or food coloring into the tank and do not flush the toilet for about a half an hour. If the dye coloring has seeped into the stool from the tank, the flapper is leaking and needs to be replaced. Local hardware stores carry new flappers, complete with installation instructions.If you have more than one toilet, either do the dye test for all of them, or turn the toilets off one at a time, and do the overnight reading again. More information on finding toilet leaks
Depending on where you live, other service areas might also include city charges for storm water management or storm sewers, sanitary sewers, recycling, street lighting, water/hydrant charges, or other surcharges.
These charges are determined by each individual city council and questions about these rates can be addressed by the city in which you live. Their phone number appears on the back of your bill.
Please check your bill for information on water and sewer rates if you live in one of our other service areas.
Once a year, during the October - December billing periond, a fee of $6.36 is added. This fee goes to the Minnesota Department of Health to test public water supplies as mandated by the Federal Safe Drinking Water Act.
Explanation of water charges
Exception: If the water has been off for more than 30 days, you will need to make an appointment with us so that we can enter the house to ensure that the meter is operational.
If your bill is current, there may be construction in the area, or an emergency that required that the water be shut off. Call Customer Service at (651)266-6350 to determine the problem and find out approximate service restoration time.
You can call in your payment to Customer Service over the phone using Visa, MasterCard, Discover, or American Express. We cannot deduct payments using a credit card automatically at this time.
You can also use the drop box in our parking lot anytime. Please do not drop cash in the box; checks or money orders are welcome. Drop box payments made after 12:00 noon will be processed the next day.
We accept Visa, MasterCard, Discover, and American Express credit/debit cards.You can pay over the phone with a credit card at 651-266-6350 anytime. Just follow the phone prompts.
You can pay online anytime with your credit card at https://billpay.saintpaulwater.com/
Find out more about bill payment options
We provide wholesale services directly to Little Canada and Roseville, and indirectly to Arden Hills, which purchases its water from Roseville. SPRWS delivers water to the borders of these suburbs, and the suburbs distribute and provide all other services to their customers.
If these remedies do not work, the bill must be paid by current homeowner.
If low water pressure has a been a long-term problem and there are no apparent water leaks, some or all of these items may cause poor water pressure:
1. Meter valves and other valves not fully open.2. Clogged screens on faucets.3. Old and corroded galvanized iron water piping inside the home.4. Corroded connections between galvanized iron and copper pipe.5. Undersized water service.
You may need to contact a plumber for professional advice if the problem stems from with in the home. Maintenance on all water piping on private property is the responsibility of the property owner. SPRWS advises home owners to seek advice and obtain bids from at least three licensed plumbers that are familiar with low-water pressure problems.
In addition, SPRWS has restored wetlands, which act as natural filters, around Vadnais Lake. Aeration systems have been installed in Vadnais and Pleasant lakes in an effort to increase oxygen levels and control the nutrients which fuel algae growth at the source. The utility is boosting its ability to pump well water that can be used to dilute the water coming primarily from the Mississippi River when taste and odor problems arise.
Pioneer Press article on better taste and smell
Since 1999, all water utilities have been required to prepare an annual water quality report that outlines water sources, substances detected in the water in the previous year and at what levels, along with helpful information. Contact Customer Service at (651)266-6350 to request a copy or you can view the report. Water Quality Report
NOTE: even in the correct amounts, fluoride or the disinfectant chlorine in drinking water makes the water unsuitable for use in kidney dialysis machines or aquariums.
On the other hand, the water might have a fishy or earthy smell due to algae growth in water sources, yet be completely safe to drink. Some times a slight chlorine scent can be detected as result of chlorine being used as a disinfectant in the treatment process. Generally, chemicals that cause a taste in drinking water will not make you ill.
Toilet flushing: 40 percentBath and Shower: 32 percentLaundry: 14 percentDishwashing: 6 percentCooking and drinking: 5 percent Bathroom sink: 3 percent
Two common minerals found dissolved in drinking water are calcium carbonate and magnesium carbonate. Total hardness is defined as the sum of the calcium and magnesium concentrations, expressed as calcium carbonate (CaCO3), in milligrams per liter.
The average hardness of the raw water coming in to the plant is 189 mg/L or about 10.8 grains per gallon. However, we treat our water with lime to reduce water hardness, so the water leaving the plant averages 93 mg/L or 5.3 grains per gallon. Our water hardness levels are posted every month as part of the laboratory's physical and chemical analysis of SPRWS water. The most recent monthly water analysis
Lead water services were installed in Saint Paul homes built before 1926 and in some homes built during World War ll. Read more about lead and household water
Second, don't use hot water directly from the faucet for cooking or drinking because hot water dissolves lead more quickly than cold water. It is especially important not to use hot tap water for making baby formula. More on lead and household water
If you have questions, call the SPRWS Engineering Department at (651)266-6270 between 8:00 am and 4:30 pm, weekdays.
Exception: If the pipe is leaking, it must be replaced; it cannot be repaired.
SPRWS is working to replace street portions of the lead service connections in the city of Saint Paul. By coordinating work efforts with Public Works maintenance projects, this can be done systematically and cost effectively. Call our Engineering Department for more information at (651)266-6270.
Call our Engineering Department for more information at (651)266-6270.
The positions include jobs at recreation centers, libraries, swimming pools, outdoor landscaping, gardening, and construction. There are also a wide variety of other opportunities throughout the City of Saint Paul.
• The Zoning Administrator is the city staff person in the Department of Safety and Inspections responsible for interpreting and enforcing the zoning code. Zoning administration staff coordinates the site plan review process, among other responsibilities.
• The Board of Zoning Appeals (BZA) has nine members (including one alternate) who are appointed by the Mayor and confirmed by the City Council. They make decisions on zoning variances and review appeals of Zoning Administrator decisions.
• The Planning Commission is a group of 21 members appointed by the Mayor and confirmed by the City Council to advise them on planning issues. They make zoning decisions on conditional use permits, nonconforming use permits, and (less frequently) determinations of similar use. The Zoning Committee, a 7-member committee of the full commission, holds public hearings on these cases and then makes recommendations for the full commission’s action.
• The City Council’s main role in zoning is to review and adopt zoning text and map amendments and to hear appeals of BZA and Planning Commission decisions. Requests to change the zoning of individual properties have public hearings before the Zoning Committee of the Planning Commission and the City Council. The City Council makes the final decision. The City Council also approves plats.
Conditional Use Permit, Nonconforming Use Permit, Rezoning, and Subdivision applications are made at the Zoning Counter in the Department of Planning and Economic Development, 25 W. 4th Street, Suite 1400.
There are fees for zoning permits. The fee schedule is online at Sec. 61.302.
• Staff presentation regarding the case, including a recommendation
• Testimony regarding the case. Those in support usually speak first; followed by those in opposition. Anyone may speak provided they give their name and address for the record, including signing in just before or right after completing their testimony. Testimony must relate to the proposal, should be limited to a reasonable period of time and not be repetitious.
• After hearing all the testimony, the public hearing will be formally closed and the board, committee, or council will consider the matter. One of the members will make a motion, which needs a second. The motion is discussed and voted on. Sometimes the decision is postponed and the case is laid over to a future date.
• After the decision is made, the applicant receives a written copy of the decision by mail.